WEBVTT

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My name is Roger Paul.

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I am the CTO of IDH

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Group based in New York.

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My experience with Vacancy has been

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really great so far.

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A couple of things.

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I think three things I would

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highlight about Vacancy.

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The three things I like the

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most.

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Number one, the people.

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The people are great to work

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with.

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I think the team is awesome.

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Very easy to work with.

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Trust them because with any projects

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I have, I trust their opinions.

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The people are very easy to

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work with.

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I think those are the key

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things about, you know,

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having the extended team.

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The second part is customer service,

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right?

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Any issues that we have, recommendations,

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consultations, any information that you need

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about projects that, you know, I

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know about, I don't know about

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a technology that I'm familiar with,

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I'm not familiar with.

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They can see, you know, they

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have the SMEs to answer those

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questions.

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So that has been great experience

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for me and also helped me

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help us a lot in exploring

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opportunities that may have not been

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present.

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without their recommendations.

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And I think the third thing

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that I want to highlight about

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our big concept is the leadership

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team.

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They're in place, right?

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So from the top founders all

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the way down to the first-level

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managers, second-level managers, project

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managers, customer

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success managers, business managers, all of

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them are very professional in the

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relationship-wise, how we interact with

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different

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levels of different managers.

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That has been a great experience

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for me as well.

