WEBVTT

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Gavin Duran is a plumber, the

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Director of Turbo Plumbing Solutions, in

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fact, and joins me now on

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the phone.

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Hello, Gavin.

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Hello, good morning.

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How are you going?

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I'm very good, yourself?

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Good.

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What are some of the strangest

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things you've found in a toilet

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drain?

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In a toilet drain, we can

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start off during COVID, there was

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a big increase of wipes.

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So wipes is very, very common

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throughout the toilet paper shortage.

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Something that is not flushable.

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definitely not flushable.

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If you're going to flush them,

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just put some money aside for

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a plumber because you'll need him

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at some stage to come and

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clear that drain.

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I've seen like female hygiene products,

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condoms, razors, plastic razors.

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This one was actually close to

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home.

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It was my niece.

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She was putting razors down the

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drain and I'd go and retrieve

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them out of the drain for

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her so they could get that

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drain up and running.

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I take it your niece is

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a child.

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Yes, she was.

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Okay, right.

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Yeah.

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She was a young lady then.

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A young girl, I should say.

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Um, undies.

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Bruce's undies ended up in the

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drain before and we had to

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get them out.

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He flushed them.

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I don't know.

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I don't know why he did

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that.

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Uh, kids toys is very common.

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Yeah, I imagine.

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things off the side of the

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toilet, the toilet brush, ends of

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the toilet brushes fall off and

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end up flushed down toilets.

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Tree roots is... Oh, that's pretty

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common, isn't it?

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Very common, and they can cause

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quite a bit of mischief, I

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should say, problems in the drain.

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How often do you find weird

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things in block drains?

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are quite common.

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They're not just all the standard.

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So there's normally something going on

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for a... Unless it's just a

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superficial like paper blockage, there's

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normally

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something causing it.

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Whether it's like illegal plumbing that's

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not done or approved type of

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plumbing from free routes to NBN

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Telstra drilled through star pickets.

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Could be animals in the drains.

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Animals.

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Now, blue-tongued lizard.

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I've seen mention of a blue-tongued

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lizard

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Dead, dead I take it.

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Yes, no, it wasn't.

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It wasn't dead.

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It wasn't, it wasn't.

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It got a couple of little

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injuries, but it did, it was

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okay in the end.

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Did someone put it in there

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or did it climb in there?

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No, it was living in there.

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It was in a stormwater drain.

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I have seen dead animals in

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drains.

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I believe it would have been

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a possum or a cat.

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We couldn't quite get access to

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that one, just the size of

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the pipe and how far it

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was and where it was located,

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but it was a different smell.

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And some fur and bones were

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coming back, so that was a

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pretty gross experience.

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There's a line from the Kenny

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movie that my plumber has recited

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to me, and you can correct

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me if I'm wrong.

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But when it comes to plumbing,

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there are some smells that will

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outlast religion.

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Yes.

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And that would be one of

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them, dead animals.

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One of them, dead animals and

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kitchen fat is probably worse.

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Ah, yes, the famous fatbergs.

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Yes, yes, quite common.

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Yeah, people tip some fat down

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the drain and over time it's

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going to back cause a blockage,

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yes.

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What should we keep in mind,

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though, when we're doing the washing

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up?

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First of all, A, don't tip

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fat and oil down the drain

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because it will all just glug

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up together.

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But what about just generally, you

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know, with your dishes and pots

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and pans, what should you do?

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Generally, you want to try and

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minimise it.

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You're always going to get a

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little bit down the drain and

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through the system.

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So wiping it down with some

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paper towel, like tipping, if there's

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excess fat, tipping it like in

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a glass container or any container

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and put it in the bin

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that way.

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If you happen to find some

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is going down or you feel

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a little bit extra, boiling a

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jug of water and getting it

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up to degrees, because most

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of the water, pretty much all

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of it should be tempered at

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our households to degrees.

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So it's just not quite hot

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enough to break some of it

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down.

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So if you did find you

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had that bacon and eggs or

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a Sunday roast and there's a

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bit extra, I'd be boiling the

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jug.

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Speaker What 1 do you wish

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everyone knew about plumbing in their

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homes?

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What I say to people is

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not every day you have a

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plumber in your house.

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So when someone calls me to

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their house, I actually say that

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to them and ask them while

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I'm here, what would you like

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us to look at?

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Is there anything else you've told

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us the reason you want us

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to here, but anything else you

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want us to run our eyes

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over?

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Professional operators will provide that extra

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value and service for their customers

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and they help educate them along

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the way.

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So some of the things we

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could check is ask, should we

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check your water temperature while we're

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here?

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Have you had any previous problems

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with blocked drains?

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If you have, let's run a

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camera down.

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Let's see the condition of your

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drains.

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You've got no cracks, no tree

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roots, nothing damaged beside your house

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that can cause infrastructure problems there.

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Flexes is another one.

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I was going to say, what

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about the flexes, which are the

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cause of so much flooding in

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so many houses?

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Yeah, so one of the things

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you need to check is the

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actual water pressure too coming up.

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It doesn't exceed the kPa. 500

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If it does, you need a

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pressure limiting, pressure reduction valve on

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that property too to cut the

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pressure back because that's another thing.

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If the pressure's up above

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it's going to wear and tear

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that flexi a lot quicker.

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So the flexi hose is just

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for those who don't know, and

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I was one of those until

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one burst at my house and

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I was actually doing a rare

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radio shift and I kept getting

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panicked phone messages from my boys

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because the flexi hose under the

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kitchen sink had burst and they

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didn't know how to turn the

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water off.

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So it was quite an emergency.

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One of the things we do

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at Turbo Plumber Solutions is we

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put isolation taps under stuff for

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people and suggest you replace them.

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In that time, when there is

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an emergency in your home, you

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can actually shut it off.

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Save going to the meter to

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try and find, or some meters

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can't have been turned off straight

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away.

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They're covered with dirt, ants have

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got in there, you need tools

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to try and get them off.

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At least you can isolate the

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problem.

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At the fixture, have water to

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the rest of the house, sort

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it out, call a plumber, and

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you've probably sorted out the problem,

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the emergency for the time being.

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How often should you replace your

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flexi hoses?

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There's some around, some of the

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high-class hookers are now up to years.

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They're a different material.

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Then you've got your stainless ones

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that are around a

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I tend to say to people,

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as long as they're not kinked,

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no rough spots, around that seven-odd

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year to year, start having

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a look at them.

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Definitely don't let them exceed that to years,

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depending on

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what type you have installed there.

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Gavin, the news is coming up,

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but first of all, I want

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to know before that about your

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YouTube channel.

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You have a YouTube channel which

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shows you unblocking drains.

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It's called Penetrator, no doubt about

00:07:08.039 --> 00:07:08.599 align:center
what that means.

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How many subscribers?

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We're just under subscribers. 50,000

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Good heavens.

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There's and 500 something videos.

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Some videos have over a million

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views.

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We do have a little bit

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of a fan base that kind

00:07:22.737 --> 00:07:24.879 align:center
of sends us... I've had portraits,

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I've had gloves sent to me,

00:07:26.380 --> 00:07:28.341 align:center
I've had soap, I've had toys

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sent.

00:07:30.726 --> 00:07:32.507 align:center
All types of things sent in

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the mail.

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But yeah, it's to showcase kind

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of block drains.

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Like what we find, like I

00:07:40.614 --> 00:07:42.135 align:center
get satisfaction out of clearing a

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drain, and a lot of people

00:07:43.436 --> 00:07:44.897 align:center
watching this type of stuff do.

00:07:45.057 --> 00:07:46.899 align:center
It is a bit of enjoyment

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at their end.

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It's also just to showcase people

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what can be done.

00:07:51.823 --> 00:07:54.064 align:center
Clearing block drains, sometimes on the

00:07:54.104 --> 00:07:55.726 align:center
second or third plumber there, and

00:07:55.766 --> 00:07:57.067 align:center
people being told something couldn't be

00:07:57.127 --> 00:07:59.289 align:center
cleared or kind of being misled.

00:08:00.069 --> 00:08:01.150 align:center
and you can come along and

00:08:01.510 --> 00:08:02.131 align:center
rectify that.

00:08:02.431 --> 00:08:03.552 align:center
So it's trying a bit of

00:08:03.632 --> 00:08:05.333 align:center
education there too for the public,

00:08:05.673 --> 00:08:06.634 align:center
education for plumbers.

00:08:06.734 --> 00:08:07.855 align:center
I actually had plumbers calling me

00:08:07.895 --> 00:08:10.917 align:center
and saying, hey, I've learnt this

00:08:10.937 --> 00:08:11.858 align:center
from you or I've seen you

00:08:11.878 --> 00:08:13.839 align:center
do this and it's helped them

00:08:13.919 --> 00:08:14.020 align:center
out.

00:08:14.060 --> 00:08:16.101 align:center
So it's good that it's increasing

00:08:16.141 --> 00:08:17.462 align:center
the standard of the guys out

00:08:17.502 --> 00:08:19.504 align:center
there doing the work and it's

00:08:19.524 --> 00:08:20.825 align:center
giving people some entertainment at the

00:08:20.865 --> 00:08:21.265 align:center
same time.

00:08:22.706 --> 00:08:22.926 align:center
Yep.

00:08:23.387 --> 00:08:25.068 align:center
Unblocking drains as entertainment.

00:08:25.208 --> 00:08:26.489 align:center
Gavin, thank you very much for

00:08:26.549 --> 00:08:27.089 align:center
joining me.

00:08:27.790 --> 00:08:28.170 align:center
You're right.

00:08:28.190 --> 00:08:28.791 align:center
You have a lovely day.

