WEBVTT

00:00:00.089 --> 00:00:01.150 align:center
We do things the right way.

00:00:01.290 --> 00:00:02.190 align:center
We do things with the highest

00:00:02.210 --> 00:00:03.471 align:center
level of safety, the highest level

00:00:03.511 --> 00:00:04.292 align:center
of clinical care.

00:00:04.432 --> 00:00:06.393 align:center
I'll get letters on occasion from

00:00:06.573 --> 00:00:08.034 align:center
patients who are just so thankful

00:00:08.114 --> 00:00:09.455 align:center
for not just the care that's

00:00:09.475 --> 00:00:10.956 align:center
provided, but the compassion with which

00:00:11.236 --> 00:00:12.657 align:center
our crews provide it.

00:00:12.898 --> 00:00:14.058 align:center
I got a letter recently that

00:00:14.098 --> 00:00:15.559 align:center
said, hey, you guys transported my

00:00:15.579 --> 00:00:16.700 align:center
mom and the nurse held her

00:00:16.720 --> 00:00:17.481 align:center
hand the whole way.

00:00:17.621 --> 00:00:18.902 align:center
And that's what my mom remembered

00:00:18.982 --> 00:00:19.842 align:center
about the flight.

00:00:19.882 --> 00:00:22.224 align:center
We're out there literally impacting people's

00:00:22.264 --> 00:00:24.265 align:center
lives positively every day, caring for

00:00:24.305 --> 00:00:24.605 align:center
people.

00:00:24.745 --> 00:00:25.906 align:center
It's really nice to be able

00:00:25.926 --> 00:00:27.627 align:center
to come to work and know

00:00:27.667 --> 00:00:28.988 align:center
that we're having a positive impact

00:00:29.028 --> 00:00:29.629 align:center
on our communities.

00:00:30.029 --> 00:00:30.214 align:center
you